Intriguing Ways Technology Is Changing Workers’ Compensation

The idea of workers’ compensation is a truly noble and good idea. Taking care of the needs of injured workers provides the extra safety net needed for those involved in any type of career that may result in injury. Actually dealing with the process of workers’ compensation, however, can often be confusing and frustrating for those involved. Fortunately, technology is changing the ways in which all parties interact with the workers’ compensation process, helping to make it easier and less frustrating.


It’s said that an ounce of prevention is worth a pound of cure, and when it comes to workers’ compensation, this is certainly the case. Of course, if a worker is injured, they rightly want to receive what they are due. However, most workers would prefer not to be injured in the first place. Computerized training allows workers to receive up-to-the-minute procedures to ensure they are always following the best practices in their workplace to help prevent injuries. Training can also be provided to ensure workers understand how to correctly file a workers’ compensation claim, should the need arise.


One of the most frustrating aspects of a workers’ compensation claim, especially for the worker, is the lack of communication between the different parties involved in the process. It can be hard for workers to reach attorneys, attorneys to reach insurance companies, and for everyone to reach the employer. With digital communication, instant communication between these parties is possible, ensuring a seamless transfer of necessary information to help provide a timely resolution. Especially for workers’ compensation attorneys like Santos Joel A, who act as the go-between from the worker to the insurance company, this instant communication is crucial to making their job easier and to ensuring their clients are satisfied.

Medical Applications

A workers’ compensation claim could result from any number of a wide range of different types of injuries. No matter what the injury is, though, the ultimate goal of the worker is to recover from their injuries and return to meaningful work. Through the use of different medical applications, recovery can become a lot more bearable and even rewarding. Workers can utilize apps to demonstrate good exercises to use during their therapy, can communicate directly with healthcare providers, and see reports on their progress to understand how best to proceed.

Claim Updates

The big mystery in most workers’ compensation claims is if the claim will be approved or not. Insurance companies can seem distant and foreboding by keeping a tight rein on information regarding an individual’s claim. Fortunately, through the use of automated email updates, insurance companies can now keep individuals in the loop on the status of their claims, releasing some of the tension between these two parties and resulting in higher customer satisfaction. At the same time, regular updates will help workers keep their hopes up that progress is being made, allowing them to reduce some of the stress that can result from this process.

Still a People Process

While technology can do so much to assist in the workers’ compensation process, it is still, ultimately, a people process. When people properly use technology to connect on deeper, more meaningful levels, everyone benefits as a result. Still, any help that technology alone can provide is a welcome reprieve to anyone currently involved in this complicated process.